Frequently Asked Questions

What services do you offer?
We provide a range of mental health services, including individual therapy, counseling for anxiety and depression, stress management, and support for life transitions. Our licensed therapists tailor care to meet your unique needs.

Do you offer in-person or virtual sessions?
We offer both in-person and virtual therapy sessions. Virtual-only options are also available, with flexible scheduling including evening and weekend appointments.

What states do you serve?
Our licensed therapists currently serve clients in Michigan, Florida, and Ohio.

What types of insurance do you accept?
We accept most major insurance plans, including Medicaid and select commercial plans. Please contact our office to verify your specific coverage.

How do I schedule an appointment?
You can schedule an appointment by calling our office at 810-936-0079, emailing info@road2wellnessbhs.com, or using the “New Client” button on our website.

What can I expect during my first session?
Your first session is an opportunity to get to know your therapist, discuss your concerns, and begin developing a personalized treatment plan. We aim to create a comfortable, supportive environment from the start.

How long are sessions?
Most therapy sessions are approximately 45–60 minutes, depending on your needs and treatment plan.

Is therapy confidential?
Yes. Your privacy is very important to us. All services are confidential in accordance with HIPAA regulations, with limited exceptions required by law.

What if I need to cancel or reschedule?
We ask that you provide at least 24 hours’ notice for cancellations or rescheduling to avoid a potential fee.

Do you offer services for children or teens?
Yes, we offer services for children, adolescents, and adults. Our therapists use age-appropriate approaches to support each client.

How do I complete new client paperwork?
New client paperwork can be completed securely through our client portal. If you prefer, printable forms are also available on our website.

What if I’m not tech-savvy?
No problem. Our team is happy to assist you with accessing the client portal or provide paper forms if preferred.

How soon can I be seen?
We strive to offer timely appointments, with availability that may include same-week or next-week scheduling depending on provider openings.